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Type: Posts; User: piecemealcranky

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  1. On the other thread, someone confirmed it to be...

    On the other thread, someone confirmed it to be on the last day of April... Let's see if that claim holds up.
  2. *Jelly* Wish I had the skills and tools to do...

    *Jelly*

    Wish I had the skills and tools to do this. Even more so, time...

    Looking forward to your finished build :)
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    The top panel got shipped to me yesterday and...

    The top panel got shipped to me yesterday and installed everything without a hitch. Took them a while but the problem is fixed now, at last. :)
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    Thanks for your reply! The connector cannot be...

    Thanks for your reply! The connector cannot be the issue because it seems odd to me if only 1 portion of the LED is dead. If the entire strip is dead, then I might suspect the cable to be the issue....
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    Here's the story so far. The assistance they...

    Here's the story so far. The assistance they provided over here seems a little misleading, to be honest. The first RMA was a breeze, all they needed was the serial number and they shipped me a new...
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    Right after this arrived the top panel's LED died...

    Right after this arrived the top panel's LED died on me (just a small portion though). Let's hope I can get the panel replaced too... again.
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    Oh derp, I hope this isn't a trend. EDIT: I...

    Oh derp, I hope this isn't a trend.

    EDIT: I couldn't be more wrong, the item arrived today packed in bubble wrap foam and everything's in great order! Awesome, best customer experience I've had in...
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    I'm pleased to report that the RMA department...

    I'm pleased to report that the RMA department here has received my RMA request last week and they're arranging the requested part(s) today. Thanks Brian!
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    Oh that's odd, will get right to it then....

    Oh that's odd, will get right to it then. Thanks...
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    3 weeks now without a single reply from support...

    3 weeks now without a single reply from support or the RMA team. A little disappointed...
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    Here to report that another week is gone without...

    Here to report that another week is gone without any reply from support. :/
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    Thanks both, will do.

    Thanks both, will do.
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    Here to report that there hasn't been anything...

    Here to report that there hasn't been anything back from Phanteks. It has been about 5 days only I guess.
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    Phanteks isn't the only brand suffering from...

    Phanteks isn't the only brand suffering from this. Only recently in Computex have we seen reinforced side panel acrylics that pass the "scratch test". You can check out similar findings on YouTube...
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    Noted, will wait and see how it plays. Thanks.

    Noted, will wait and see how it plays. Thanks.
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    Phanteks Enthoo Luxe Front Panel LED

    Heya!

    I've had the Enthoo Luxe for a solid 8 months now but recently noticed the led portion of the front panel LED light (one patch of it) started blinking on and off. I requested RMA for just...
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