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View Full Version : Name the component for RMA!



faxfan
03-31-2015, 05:12 AM
All,

I've been trying to get an RMA from Phanteks but it appears they can't name their own components and have asked me to name the part I need. Somewhat stuck so here goes -

I'm looking for the cable that goes from the LED board and powers 3 of the LED strips (the two front vertical ones and the one you can buy from the case).

I have been sent 2 new strips for the front and an other for of the LED board (does anyone know if the LED board replacement comes with cables?!?).

As you can see from the picture the cable coming from the LED board one the connecting cables as melted / corroded, the lights at the top the case are fine and still working (so probably not the LED board).

http://i944.photobucket.com/albums/ad283/faxfan2005/IMG_0053.jpg (http://s944.photobucket.com/user/faxfan2005/media/IMG_0053.jpg.html)

doyll
04-03-2015, 10:04 AM
Assuming you are giving similar descriptions to Phanteks support, I'm not surprised they haven't been able to get you the right part.
What case do you have?
Where is this located in the case?
connector seems to have 6 wires? Like it's a sending 2x 3-wire lead?