View Full Version : Problem with PCIe riser

03-13-2018, 09:36 AM
Hey there,

I am experiencing some problems with my PCIe riser card and found this thread: http://phanteks.com/forum/showthread.php?764-Having-issues-with-Evolv-Shift-PCIe-riser-cable-(I-think)

At the moment I am not able to boot the system with anything installed in the PCIe riser, I have tested multiple graphics cards and the whole configuration outside of the case / w/o riser card.

I wrote an email to support@phanteks.com last week but didn't get a response yet.

Seeing as I would like to use a graphics card in my case what would be your recommendation for dealing with this? Should I just wait and see or go ahead and buy another riser card?

The system is working well so far and I am very happy with the case itself.


05-15-2019, 05:50 AM
With computex less than 2 week away most of computer industry is scrambling to get ready and customer support often is not as good for a few weeks before show. Sorry you are having riser problems and I can't help. Never had a problem with mine, just plugged everything in and it works.