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Cookie Policy

Cookie Policy

This Cookie Policy was last updated on May 6, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://phanteks.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Instagram, Facebook, Twitter, WhatsApp, TikTok and Pinterest to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, Facebook, Twitter, WhatsApp, TikTok and Pinterest. This content is embedded with code derived from Instagram, Facebook, Twitter, WhatsApp, TikTok and Pinterest and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Instagram, Facebook, Twitter, WhatsApp, TikTok and Pinterest are located in the United States.

6. Placed cookies

Zendesk

Preferences, Statistics

Usage

We use Zendesk for Customer Relations Management. Read more

Sharing data

This data is not shared with third parties.

Preferences

Name
ZD-store
Expiration
persistent
Function
Provide functions across pages

Statistics

Name
ZD-suid
Expiration
20 minutes
Function
Store a unique session ID
Name
ZD-buid
Expiration
persistent
Function
Store a unique user ID

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Twitter

Functional, Marketing

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

WhatsApp

Functional

Usage

We use WhatsApp for chat support. Read more

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name
wa_lang_pref
Expiration
6 days
Function
Store language settings
Name
wa_ul
Expiration
session
Function
Provide access

TikTok

Marketing, Functional

Usage

We use TikTok for video display. Read more

Sharing data

For more information, please read the TikTok Privacy Statement.

Marketing

Name
s_v_web_id
Expiration
session
Function
Store if the user has seen embedded content
Name
MONITOR_WEB_ID
Expiration
3 months
Function
Store if the user has seen embedded content
Name
tt_webid
Expiration
1 year
Function
Store if the user has seen embedded content
Name
tt_webid_v2
Expiration
1 year
Function
Store if the user has seen embedded content
Name
ttwid
Expiration
1 year
Function
Store if the user has seen embedded content
Name
webapp_launch_mode
Expiration
session
Function
Store if the user has seen embedded content
Name
webapp_session_id
Expiration
session
Function
Store a unique session ID
Name
webapp-session-referer
Expiration
session
Function
Store referring website
Name
webapp_tiktok_privious
Expiration
session
Function
Store if the user has seen embedded content
Name
webapp_extra_data
Expiration
session
Function
Provide functions across pages
Name
webapp_original_traffic_type
Expiration
session
Function
Store if the user has seen embedded content
Name
guide-login-config
Expiration
persistent
Function
Store a unique user ID
Name
__tea_cache_tokens_*
Expiration
persistent
Function
Store a unique session ID

Functional

Name
csrf_session_id
Expiration
session
Function
Provide protection against hackers
Name
tt_csrf_token
Expiration
session
Function
Provide protection against hackers
Name
_abck
Expiration
1 year
Function
Provide protection against hackers
Name
__tea_cache_first_*
Expiration
persistent
Function
Provide load balancing functionality
Name
webapp-newuser
Expiration
persistent
Function
Store first visit to the site
Name
autoplay-config
Expiration
persistent
Function
Store configuration
Name
webapp-video-mute
Expiration
persistent
Function
Store configuration

Purpose pending investigation

Name
f
Expiration
persistent
Function

Complianz

Functional

Usage

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
AIOT-rml*
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wordpress_test_cookie
Expiration
Function
Name
activePreloaderTab
Expiration
Function
Name
_tccl_visitor
Expiration
Function
Name
_tccl_visit
Expiration
Function
Name
_scc_session
Expiration
Function
Name
wp_lang
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save My Settings", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Phanteks Group Inc.
Axpertec Int. B.V.
Sydneystraat 33
3047 BP Rotterdam
The Netherlands

Netherlands
Website: https://phanteks.com
Email: support@ex.comphanteksusa.com

This Cookie Policy was synchronized with cookiedatabase.org on June 8, 2025.

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Cookie Preferences

We use cookies to enhance your browsing experience, analyze site traffic, and support core site functionality. By clicking “Accept,” you consent to the use of non-essential cookies. You can manage your preferences or withdraw consent at any time.

Functional description Always active
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling out forms.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Anonymous statistics description
The technical storage or access that is used exclusively for statistical purposes. These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They do not identify you personally.
Marketing description
These cookies are used to deliver advertisements that are more relevant to you and your interests. They may track your activity across different websites and devices.
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